The safety and well being of our loyal staff and valued customers weigh heavily on our minds.
Therefore, due to the COVID-19 outbreak, we have implemented several health and safety precautions,
as well as social distancing measures in our facility.
This may cause a delay in the handling of your orders/packages and customer service inquiries.
We kindly request that all correspondence be conducted via email to the correct department,
and we will answer as soon as possible.
We appreciate your understanding throughout this ordeal, and look forward to serving you without delay.
Deep Blue Watches
SALES: Telephone 718-484-7717 M- Th 10 am - 5pm Fri 10am -1pm EST
For Sales/ Order tracking and delivery status
Parts/Service Request Please follow this link :
CLICK HERE FOR PARTS/SERVICE REQUEST
REPAIRS: To Request Help with a Watch that needs repair or to check on the status of your repair:
DO NOT CALL FOR REPAIRS AS THIS IS HANDLED IN ANOTHER LOCATION- PHONE REQUESTS FOR REPAIRS CANNOT BE HANDLED AT THIS LOCATION- PLEASE ONLY USE EMAIL
IMPORTANT -PLEASE MAKE SURE YOUR EMAILS ARE NOT OFFENSIVE, RUDE, VULGAR, INSENSITIVE, INACCURATE OR CONTAIN ANY PROFANITIES . THESE TYPES OF EMAILS WILL NOT BE RESPONDED TO.
EMAILS CONTAINING THREATS OF DEFAMATION OR SLANDER WILL BE IMMEDIATELY FORWARDED TO OUR LEGAL DEPARTMENT FOR FURTHER INVESTIGATION . ANY THREATS DIRECTED TOWARDS OUR EMPLOYEES OR OUR COMPANY WILL IMMEDIATELY TERMINATE ALL COMMUNICATION AND WILL BE FORWARDED TO OUR LEGAL TEAM.
Please note: We try to answer all email inquiries as soon as possible. However, if you have not received a reply to your email within 72 business hours please contact us at 718-484-7717, as many emails get intercepted via SPAM and other security filters.
Accredited Journalists/Bloggers/Instagram Influencers Please email
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